Let me help you take your company to the next level
I build the operational frameworks, leadership infrastructures, and scalable business systems that align people, strategy, and execution to drive sustainable growth and market leadership.
Operationalizing Strategy: Building the Systems and Teams That Scale Business Growth.
With 15+ years of leadership across learning, talent development, business operations, and organizational enablement, I translate C-Suite vision into actionable systems and human capital strategies that outperform today's business demands — and accelerate tomorrow’s growth.
I design operational frameworks, leadership pipelines, and scalable infrastructures that don't just meet future challenges — they position organizations to lead, adapt, and thrive ahead of market shifts.
True business growth is engineered through aligned people strategies, operational precision, and a relentless focus on execution.
Consulting Services
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AI integration
L&D strategy design and roadmap development
Zero-to-one L&D builds for scaling organizations
Learning portfolio audits and optimization
Leadership and stakeholder alignment
LMS, knowledge, and technology ecosystem consulting, vendor selection, and deployment
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Sales and technical enablement consulting
Strategic onboarding and role-specific programs
Leadership development and coaching
Learning team capability building and professional training
Measuring learning impact and ROI
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Change management strategy and execution (Prosci-based)
Organizational design and effectiveness
Talent assessment and succession planning
Crisis management and transformation support
Business Impact Hightlights
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Leadership Development & Succession Planning at Sprint
Reduced leadership attrition by 20%, delivering $10M in annual savings
Created a scalable leadership pipeline tied directly to business performance metrics
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Global Learning Ecosystems at May Mobility
Enabled seamless domestic and international site launches (U.S. and Japan)
Achieved 95% AV utilization at launch — the highest operational performance in company history
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Onboarding & Enablement Overhaul at GoDaddy
Increased new hire sales performance by 70%
Boosted customer conversion rates by 3.5%
Reduced customer handle time by 1.5 minutes, generating $1.8M in new revenue
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Organizational Change Leadership at Sprint & T-Mobile
Lowest employee attrition rate company-wide during merger transition
First successful retail-to-virtual call center conversion during COVID-19 — protecting jobs and maintaining operational continuity
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Live Sales Coaching Enablement at GoDaddy
86% of coached employees increased revenue generation
Strengthened retention and accelerated time to full productivity across internal and external teams
“Shawn’s a game-changer in talent development, sales enablement, and organizational leadership. His work consistently drives measurable business impact while empowering individuals.”
— Althea Scruvin, Sr. Program Manager for Global Learning and Enablement at GoDaddy
Success is built on excellence and connection.
I upgrade teams and organizations through constructive learning ecosystems, transformational change, and scaled operational excellence. This strengthens the communities that drive impact and growth.
How do I do it?
I lead with a careful balance of operational mastery and emotional intelligence.
I translate complex challenges into actionable strategies.
I design scalable systems that honor both business goals and human needs.
I train leaders who don’t just achieve performance metrics. They build legacies.
“Shawn’s unwavering commitment to consistent leadership and professional development creates a productive, empowered environment that directly impacts our team’s success.”
