Hello, I’m Shawn Lewis.
I build the operational frameworks, leadership infrastructures, and scalable business systems that align people, strategy, and execution to drive sustainable growth and market leadership.
Operationalizing Strategy: Building the Systems and Teams That Scale Business Growth.
With 15+ years of leadership across learning, talent development, business operations, and organizational enablement, I translate C-Suite vision into actionable systems and human capital strategies that outperform today's business demands — and accelerate tomorrow’s growth.
I design operational frameworks, leadership pipelines, and scalable infrastructures that don't just meet future challenges — they position organizations to lead, adapt, and thrive ahead of market shifts.
True business growth is engineered through aligned people strategies, operational precision, and a relentless focus on execution.
Core Executive Strengths
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Translating C-Suite vision into operational and human capital systems that deliver measurable business outcomes.
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Building scalable, sustainable workflows, business rhythms, and operational infrastructures that drive daily performance and future readiness.
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Architecting leadership development pipelines, talent enablement systems, and learning & development ecosystems that directly align to business growth goals.
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Leading large-scale change initiatives (mergers, transformations, operational pivots) that minimize disruption and maximize business continuity.
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Driving revenue growth, reducing operational costs, improving workforce resilience, and accelerating time-to-performance across teams.
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Designing end-to-end talent systems that build culture, improve engagement, and scale leadership capabilities across complex organizations.
Business Impact Hightlights
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Leadership Development & Succession Planning at Sprint
Reduced leadership attrition by 20%, delivering $10M in annual savings
Created a scalable leadership pipeline tied directly to business performance metrics
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Global Learning Ecosystems at May Mobility
Enabled seamless domestic and international site launches (U.S. and Japan)
Achieved 95% AV utilization at launch — the highest operational performance in company history
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Onboarding & Enablement Overhaul at GoDaddy
Increased new hire sales performance by 70%
Boosted customer conversion rates by 3.5%
Reduced customer handle time by 1.5 minutes, generating $1.8M in new revenue
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Organizational Change Leadership at Sprint & T-Mobile
Lowest employee attrition rate company-wide during merger transition
First successful retail-to-virtual call center conversion during COVID-19 — protecting jobs and maintaining operational continuity
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Live Sales Coaching Enablement at GoDaddy
86% of coached employees increased revenue generation
Strengthened retention and accelerated time to full productivity across internal and external teams
“Shawn’s a game-changer in talent development, sales enablement, and organizational leadership. His work consistently drives measurable business impact while empowering individuals.”
— Althea Scruvin, Sr. Program Manager for Global Learning and Enablement at GoDaddy
Success is built on excellence and connection.
I upgrade teams and organizations through constructive learning ecosystems, transformational change, and scaled operational excellence. This strengthens the communities that drive impact and growth.
How do I do it?
I lead with a careful balance of operational mastery and emotional intelligence.
I translate complex challenges into actionable strategies.
I design scalable systems that honor both business goals and human needs.
I train leaders who don’t just achieve performance metrics. They build legacies.
“Shawn’s unwavering commitment to consistent leadership and professional development creates a productive, empowered environment that directly impacts our team’s success.”
