Hello,
I’m a learning and development expert, skilled facilitator, and experienced executive coach who creates content, programs, and spaces that push teams to achieve their best results.
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My Expertise:
Instructional Design
Creating thoughtful instructor-led content to impact employee behaviors and update skill sets
Trainer Management
Upskilling trainers for improved facilitation, relationship management, analysis, and consulting abilities
e-Learning Development
Building user-friendly web-based content that meets an organization’s outcome and branding needs
Performance Coaching
Impactful questioning and business analysis to uncover root causes and solve powerful business gaps
Knowledge Management
Constructing and digitizing technical learning content, including process, training, and database documents
Change Management
Developing sustainable pathways for change through collaboration, team building, and Prosci techniques
Project Management
Overseeing learning and development projects from start to finish, including communication plans
Learning and Development
Produce strategies with measurable business results that shift learning from a cost to a profit generator
Recent Projects:
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Building Introductory Knowledge
I developed this learning initiative to provide introductory knowledge for new autonomous vehicle drivers, eventually leading to a full training program and certification.
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Overcoming Sales Objections
I built this self-directed mobile workshop to provide salespeople with the skills to better navigate and overcome closing obstacles. It includes a variety of mobile-friendly tools to encourage engagement.
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Training the Trainers
I built a learning program from trainers at Sprint to improve their ADDIE understanding and skills, which resulted in higher-level training sessions for the organization as a whole.
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Improving Site Launches
I created this full-scale launch program from scratch to improve the start of new autonomous vehicle sites around the country. This program resulted in a $30k reduction in launch costs with each new site.
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Solving a Knowledge Gap
I resolved critical safety gaps around differing knowledge bases for staff by producing a comprehensive learning foundation, including video tutorials, documents, newsletters, and training materials.
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Measuring Change Adoption
I created a custom behavior tracking system and communication plan in response to an updated sales and service model for retail sites, increasing adoption by 28% across the Midwest.
